Background & Client Overview
PA Consulting appointed Maxwell Stephens to recruit an experienced Facilities Manager for the Cambridge Technology Centre (CTC) in Melbourn, Cambridgeshire.
The role was responsible for ensuring the site operated safely, efficiently and to the consistently high standards expected within a sophisticated, client-facing environment.
Reporting to PA Consulting’s Head of Facilities, the successful candidate would take responsibility for a broad Facilities Management remit spanning mechanical and electrical services, building projects, health and safety, compliance, energy management, service providers and financial control.
The appointment therefore required an FM professional capable of combining strong technical knowledge with commercial awareness, project leadership and exceptional stakeholder-management skills.
The Challenge
PA Consulting required a Facilities Manager capable of taking ownership of a technically demanding facility while maintaining reliable day-to-day operations.
The successful candidate needed to manage a wide variety of services and stakeholders while ensuring the Cambridge Technology Centre remained safe, compliant, cost-effective and fully supportive of the organisation’s operational requirements.
Key responsibilities included:
Technical & M&E Management
Maintaining oversight of mechanical and electrical systems and ensuring essential building infrastructure remained reliable and appropriately maintained.
Building Projects & Refurbishments
Managing Facilities-related projects and renovations from planning through to completion while minimising disruption to ongoing operations.
Health & Safety Compliance
Maintaining strong health and safety standards and ensuring Facilities activity remained aligned with relevant legal requirements and recognised best practice.
Service Provider Management
Overseeing external suppliers across services including hospitality, catering, cleaning and wider Facilities support.
Budget & Financial Management
Managing a significant Facilities budget, controlling expenditure and maintaining accurate forecasting while protecting service quality.
Energy & Environmental Management
Supporting the efficient use of energy and maintaining appropriate environmental-management standards across the site.
Stakeholder Management
Providing a professional Facilities service to employees, visitors, suppliers and other stakeholders within a high-profile working environment.
Our Recruitment Approach
Maxwell Stephens conducted a targeted search for Facilities Management professionals with proven experience in technically complex and client-facing environments.
The role demanded a particularly broad combination of technical, operational and commercial skills, so our assessment focused on candidates with experience in:
- mechanical and electrical building services
- health and safety compliance
- energy management
- project and refurbishment delivery
- supplier and contractor management
- substantial budget responsibility
- high-profile corporate environments
- senior stakeholder communication
Following a detailed search and assessment process, Maxwell Stephens successfully identified and placed a Facilities Manager with more than a decade of relevant FM experience.
The successful candidate combined strong technical knowledge with extensive project-management experience and the ability to manage complex operational priorities confidently.
Outcome & Impact
The appointment provided PA Consulting with an experienced Facilities Manager capable of taking responsibility for the full spectrum of Facilities operations at the Cambridge Technology Centre.
Enhanced Service Delivery
The Facilities Manager strengthened the coordination of internal and external workplace services, helping ensure suppliers such as hospitality, catering and cleaning providers continued to deliver against PA Consulting’s standards.
A structured approach to service management supported greater consistency and operational efficiency.
Stronger Compliance & Safety
Close attention to health and safety requirements helped maintain a safe and well-managed working environment.
The candidate’s experience in compliance and environmental management supported the continued application of high standards across the site.
Improved Financial Control
Effective management of the Facilities budget strengthened cost oversight and helped ensure resources were allocated efficiently.
The candidate also supported accurate forecasting and careful expenditure management without compromising required service levels.
Effective Project Leadership
The Facilities Manager successfully oversaw building projects and renovation activity from initial planning through to completion.
Careful coordination helped minimise disruption to day-to-day operations while maintaining appropriate standards around cost, quality and compliance.
Stronger Technical Oversight
Extensive knowledge of M&E systems provided PA Consulting with greater technical confidence around the operation and maintenance of critical building infrastructure.
Improved Energy Management
The candidate’s experience in energy management supported a more considered approach to building efficiency and environmental performance.
Outcome
The successful placement gave PA Consulting a Facilities Manager capable of balancing technical building management, service delivery, compliance, financial control and project leadership within a complex client-facing environment.
The assignment demonstrates Maxwell Stephens’ ability to recruit Facilities Management professionals for technically demanding sites where operational reliability, stakeholder service and strong technical knowledge are equally important.
Looking for an experienced Facilities Manager to lead a complex technical or corporate facility? Contact Maxwell Stephens to discuss your recruitment requirements.