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Workforce Planning for FM Teams

By
Peter Forshaw
Managing Director
Last reviewed
20 Oct 2026
Workforce Planning for FM Teams
In brief

Workforce planning for FM means working out the roles, skills and cover your buildings will need, comparing that with the team you have, and closing the gap through hiring, development, flexible resource or outsourcing. Do it annually, link it to the budget and revisit it whenever the estate changes.

Workforce Planning for FM Teams cover

Workforce Planning for FM Teams is a practical guide for facilities, estates and workplace leaders who want to match their people to the buildings and contracts they run. It sets out a repeatable cycle covering demand, current workforce, gaps, responses, cost and review.

The guide offers clear tests and frameworks, including build, buy, borrow or bridge, a way to identify critical roles and single points of failure, and advice on linking the plan to the budget so it can be approved and sustained.

What the guide covers

  • What workforce planning is and is not
  • Forecasting demand from the estate and the business
  • Mapping skills, roles and single points of failure
  • Finding numbers, skills and timing gaps
  • Choosing between build, buy, borrow and bridge
  • Using interim and flexible resource well
  • Costing the plan and running an annual cycle

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Who this resource is for

FM, estates and workplace leaders, plus HR and finance directors who share responsibility for headcount and budgets.

Talk to Maxwell Stephens

Maxwell Stephens is a specialist Facilities Management recruitment consultancy. If you are planning an FM, estates or workplace appointment, contact us for a confidential conversation, or read our case studies to see how comparable searches were run.