Facilities Helpdesk Manager

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  • Job Reference: PR/000988
  • Job Title: Facilities Helpdesk Manager
  • Location: London
  • Basic Salary Range: up to £45,000 + Package & Opportunities
  • Job Type: Permanent
  • Posted 12 months ago
  • This position has been filled

Maxwell Stephens has been appointed by the client to recruit a Facilities Helpdesk Manager on behalf of a retail chain.


You will be motivated by targets which will aid you in supporting the Head of Facilities Management to meet FM objectives as well as excellent communication skills that give them the aptitude to communicate with internal stakeholders.


Your Responsibilities


As part of this role you will be responsible for the development of the members of the facilities helpdesk team alongside this this you will build strong working relationships with contractors and other third parties to ensure that you are able to provide an exceptional level of customer service.


You will use your knowledge of Estate and Leases to advise on repairing responsibilities, and liaise with landlords regarding building repairs. You will also liaise with suppliers as you will support in the management of assets.


This role may require out of hours support when necessary.


About you


You will be a strong communicator who presents themself as a motivator for a team as you guide a team to hit targets this will require you to have impeccable time management skills that will allow you to manage projects in an organised manner.


Your exceptional communication skills will enable you to ensure that customer service is always at a high level, as you will be able to understand the needs of internal and external customers.


Will be able to consider detailed issues, meaning that you will apply a high quality to all tasks that are undertaken, while not losing sight of the bigger picture.




Maxwell Stephens is expecting a large volume of applications for this role. We’re keen to place the correct person with our client as soon as possible. Therefore, we encourage all interested FM professionals with the experience to successful expedite this role to contact us without delay.


Please call 0207 118 48 48 to speak to one of the Maxwell Stephens team or alternatively you can email your cv to cv@maxwellstephens.com to apply.