Front of House Concierge

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  • Job Reference: 00912
  • Job Title: Front of House Concierge
  • Location: City Of London
  • Basic Salary Range: Up to £27,000 + Corporate Benefits
  • Job Type: Full Time
  • Posted 6 years ago
  • This position has been filled

Our client are looking for this role to be based within their occupied floors within a skyscraper in the City of London.

You will be responsible to manage and oversee the smooth and efficient running of an Executive Lounge and Meeting Rooms.
You will support requests such as scanning, copying, storage and locating staff minutes
To provide oversight and security to the Client Meeting Suite and Lounge
To provide dedicated support to the Facilities and Reception teams
To fulfil personal and professional requests from the onsite corporate employees

Principal Responsibilities & Duties:
Meet and greet the visitors/guests
Assist the guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
Provide excellent administrative support including scanning for Brokers
Ensure a safe and secure environment at all times
Liaise with Facilities Assistant/Receptionists to ensure new cards for New Employees, Staff Visitors and Contractors are arranged.
Handle a wide range of personal requests for employees/clients
Cultivate professional relationships with client contact
Participate in achieving team goals and offer support to teammates whenever necessary
Ensure that the highest levels of customer care and service are maintained at all times
Deal effectively with complaints, take the correct action and remain courteous at all times.
Correct reporting of any security/Health & Safety issues, incidents and complaints.
Assist the Facilities Team with any other reasonable duties as requested.

Required Knowledge and Qualifications:
Able to work in a detailed expeditious manner under pressure and alone within a corporate environment
Strong computer skills including a strong Internet background
Strong belief in customer service and professionalism
Strong sense of team – what you can bring to it, and what you need from it
Ability to work effectively as a member of a diverse team
Self-motivated, self-starter
Must be resourceful
Possesses the ability to deliver superior customer service at all times, including high volume periods and be able to multi-task and maintain a calm professionalism at all times

For success you will understand what it means to deliver a 5 star service in a premier environment. Please speak to Ashley Cant on 0207 118 4848 or email cv@maxwellstephens.com