Interim Facilities Manager (Law Firm) 6 Months Contract

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  • Job Reference: 962
  • Job Title: Interim Facilities Manager (Law Firm) 6 Months Contract
  • Location: City of London
  • Basic Salary Range: £40,000 Pro Rata
  • Job Type: Interim
  • Posted 6 years ago
  • This position has been filled

Our client is a fast growing international law firm

Responsibility for the operational management of the FM department. Working closely with the clients/end users, colleagues and the staff to ensure that service standards and customer expectations are achieved through exceptional service delivery.

Main Responsibilities

  • Ensuring that the operational requirements of the FM department meet and exceed the client
  • Leading, coaching and managing the FM team
  • Attend industry conferences
  • Providing accurate metrics for weekly and monthly reporting on spend and performance.
  • Provide regular updates with new initiatives, changes in legislation and innovation.
  • Financial control of contractors
  • Provide regular review meetings with key personnel
  • Identify improvements and efficiencies
  • Negotiations on contracts and developing relationships with suppliers and contractors.
  • Ensure the “client experience/journey” is of a high standard. Actively seek feedback.
  • Ensure that the H&S requirements of the Firm are met.
  • Providing exceptional customer service and focus.
  • Work closely with the Marketing Department on events and Brand focus.
  • Deputising for the HoFM in his/her absence.
  • Create a succession plan to ensure no gaps in the service provided.
  • Project Management when required.
  • Provide a “hands on” approach when required, especially during events and large meetings.
  • Continually review the contracts and services provided
  • Manage the FM helpdesk,
  • Conducting ad hoc tasks as require.

Key Skills & Experience Required

  • Good business acumen with experience in a similar role within a prestigious environment (City Law Firm, high end hotel/hospitality etc.).
  • Excellent people leadership and management skills.
  • IT literate
  • Professional manner and pro-active commercial outlook – “can do” attitude.
  • Flexibility in approach to hours, by having an understanding of the role requirement.
  • Exceptional customer service skills.
  • Ability to manage pressure, whilst maintaining a level headed approach.
  • Experience in managing contract catering.
  • IOSH qualified (essential), NEBOSH qualified (desirable)
  • BIFM membership or similar

Additional Information

  • Normal office hours are 9.30am to 5.30pm.