Facilities Assistant

Back to Vacancies List
  • Job Reference: 1325
  • Job Title: Facilities Assistant
  • Location: Central London
  • Basic Salary Range: Circa £22,000 per annum
  • Job Type: Permanent
  • Posted 6 years ago
  • This position has been filled

An exciting new opportunity has become available for a Facilities Team Assistant working in a cohesive team of five, reporting to the London Facilities Manager.  The position is to ensure the efficient and effective delivery of department accountabilities through a strong customer service and administrative operation.

PRIMARY DUTIES:

  • Logging and coordinating all help desk enquiries in excel for the Facilities Team via telephone, e-mail and face to face mediums and escalating to staff, externals contractors and suppliers in a timely and professional manner
  • Weekly reporting and analysis of all pending and completed logged jobs with exceptional detail
  • Maintaining the security pass (Paxton) system ensuring the system is live and up to date at all times. The incumbent must understand and communicate the Physical Security Policy accordingly.
  • Carrying out daily check list surveys of the buildings using the Autocad system
  • Carrying out fortnightly cleaning audits with cleaning management
  • Coordinating Desk Screen Ergonomic (DSE) Risk Assessments for internal staff
  • Coordinating and uploading Facilities receipts and invoices
  • Assist in basic project planning and coordination of office moves, relocations, storage and archiving
  • Assisting with meeting/function set-up including diary management
  • Ongoing liaison and interface with IT, Reception, Cleaning, Maintenance and Post/Print room teams
  • There is an expectation of intermittent physical labour to assist with office adjustments and moves
  • Providing personal assistance to the Facilities Manager as required
  • Ad hoc tasks as required by management

MINIMUM SKILL REQUIREMENTS:

  • Proven experience working in a similar role within a professional services environment
  • Qualified to a degree level (2.1) is preferable
  • Proficient use of MS Office Suite, particularly Microsoft Excel
  • Experience working with multiple contractors and suppliers
  • Strong written and verbal communication skills with all levels of the organisation
  • Exemplary time management and organisational skills
  • Customer service experience advantageous
  • Understanding of basic OHS principles

PERSONAL ATTRIBUTES REQUIRED:

  • A helpful and enthusiastic approach to the job
  • Ability to prioritise and manage a varied workload under pressure
  • Highly self-motivated with proactive approach to problem solving
  • Ability to develop and maintain strong working relationships
  • A willingness to learn
  • Team player yet able to work independently
  • Acute attention to detail

Please contact Lilly on 0207 118 4848 – lilly@maxwellstephens.com

Download the FM Salary Survey

Our latest Salary Survey report delves into the FM sector, including the demographic makeup of the industry, levels of remuneration, working life, responsibilities, and career attitudes and motivations. 

Click the button below to download your free copy today.