Technical Support Officer

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  • Job Reference: PR/000258
  • Job Title: Technical Support Officer
  • Location: London, Holborn
  • Basic Salary Range: £21,500 per annum
  • Job Type: Permanent
  • Posted 5 years ago
  • This position has been filled


Leading FM recruitment consultancy Maxwell Stephens has been appointed by their client, a residential property management organisation, to find its new Technical Support Officer.

Purpose of the Role:

The post requires a self-motivated person to maintain the M & E and H & S statutory compliance inspection and testing regime for a large number of assets across the Residential Management Services portfolio.


  • To record, maintain and inspect specified statutory assets located within the Residential Management Services estate and building by making use of the technology systems provided
  • To support the Residential Management Services Technical team on adhoc tasks as and when required to do so – Carry out Fire door inspections as per SRP’s
  • Carry out monthly emergency light functionality tests
  • Carry out weekly fire pump actuation tests
  • Carry out weekly fire alarm tests
  • Carry out weekly AOV tests
  • Provide support to Residential Management Services technical team as required
  • Lift emergency phone checks
  • Record specific life safety data in xls format and store in relevant building fire log and directories
  • Documentation check of H & S procedures

Skills Required

  • To comply with health and safety at work legislation and local agreements and to notify appropriate line management of any likely breaches of health and safety legislation
  • Full driving license is required
  • Accuracy under pressure
  • Use of information systems required for the above duties on computer equipment approved under any agreement on new technology and related appendices, i.e. visual display units, printers and intelligent terminals
  • Carry out all duties and responsibilities in the context of and in compliance with Equal Opportunities policies