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Counter-Offers in FM Hiring: How to Handle Them

By
Peter Forshaw
Managing Director
Last reviewed
20 Oct 2026
Counter-Offers in FM Hiring: How to Handle Them
In brief

A counter-offer solves a pay problem, rarely the reason someone wanted to leave. Employers should decide their policy before a resignation, act on the real cause and avoid bidding blindly. Candidates should write down why they were leaving, test whether the counter-offer addresses it and decide before the conversation.

Counter-Offers in FM Hiring: How to Handle Them cover

Counter-Offers in FM Hiring: How to Handle Them is a frank guide for both employers and FM professionals. It explains why counter-offers happen, how to decide whether to make or accept one, and how to protect a hire that might be countered.

Each section says whose view it takes. It covers setting a policy, spotting the signs of a leaver early, testing a counter-offer honestly, resigning professionally and living with the outcome, and ends with a checklist for both sides.

What the guide covers

  • Why counter-offers happen
  • Setting an employer policy in advance
  • Spotting early signs of a leaver
  • How candidates should test a counter-offer
  • When to counter and when to let go
  • A script for the resignation conversation

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Who this resource is for

FM and estates employers, HR and finance directors, and FM professionals who are resigning or facing a counter-offer.

Talk to Maxwell Stephens

Maxwell Stephens is a specialist Facilities Management recruitment consultancy. If you are planning an FM, estates or workplace appointment, contact us for a confidential conversation, or read our case studies to see how comparable searches were run.