A counter-offer can feel like proof of value, but it often arrives only because the exit is inconvenient. This guide gives employers a policy to agree before a resignation lands, and gives candidates a way to test an offer honestly. It covers when to counter and when to let go, how to protect your own hire, and scripts for a professional resignation.

Counter-Offers in FM Hiring looks at one of the most common ways a good appointment falls over: the current employer matches or beats the offer at the last minute. It is written for both sides of the table.
For employers, it explains how to decide your policy before it happens and how to act on the signals before a resignation. For candidates, it shows how to write down why you wanted to leave and test whether a counter-offer fixes it.
What the guide covers
- Why counter-offers happen, seen from the candidate and the employer
- Employer policy, guardrails on pay and acting on early signals
- When to counter and when to let go
- What to do when your own hire is the one being countered
- How candidates should resign professionally, with sample wording for both sides
- A counter-offer checklist for employers and candidates
Related reading
- How to Retain Top Facilities Management Talent
- How to Reduce Staff Turnover in Facilities Management
- Resignation Letter Template
Who this resource is for
Employers and hiring managers in FM, estates and workplace, and the candidates and leaders who are weighing a new role while still in post.
Talk to Maxwell Stephens
Maxwell Stephens is a specialist Facilities Management recruitment consultancy. If you are planning an FM, estates or workplace appointment, contact us for a confidential conversation.
