Facilities Management is entering a new era shaped by connected buildings, real-time data, automation and artificial intelligence. FM teams are moving beyond reactive maintenance and manual oversight towards more predictive, efficient and strategically informed operations.
Smart Buildings & the Future of FM Operations explains how connected technologies are changing the management of buildings, assets, workplaces and services. It begins by defining a smart building as an environment that uses sensors, automation and data analytics to improve performance, efficiency, comfort, safety and sustainability.
Readers will learn how Internet of Things devices provide continuous visibility across temperature, air quality, occupancy, energy use, water systems and equipment performance. This allows FM teams to identify abnormal behaviour before occupants notice a problem, improving response times and reducing disruption.
The guide also examines predictive maintenance, showing how equipment data can reveal emerging faults and support reduced downtime, lower costs, longer asset life and better resource allocation. Automation is explored across lighting, climate control, security, cleaning and energy management, helping FM professionals spend less time on repetitive tasks and more time on strategic decision-making.
Further chapters address operational dashboards, occupancy and space analytics, workplace experience, sustainability and ESG reporting, cybersecurity and artificial intelligence. The guide also considers implementation barriers including investment costs, legacy buildings, skills shortages, data overload and change management.
Designed for FM, workplace, property and estates leaders, this resource provides a practical overview of the technology, risks and leadership capabilities shaping the future of Facilities Management.
Who this resource is for
Facilities Managers, Heads of Facilities, FM Directors, workplace and estates leaders, property professionals, sustainability teams and organisations planning smart-building or digital-transformation programmes.
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