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The First 90 Days: Onboarding a New FM Leader

By
Peter Forshaw
Managing Director
Last reviewed
20 Oct 2026
The First 90 Days: Onboarding a New FM Leader
In brief

A new FM leader succeeds when the employer agrees clear outcomes before day one, gives access to people, data and sites in week one, and reviews progress at 30, 60 and 90 days. Listening comes first, visible change second, and the plan is owned by a named sponsor.

The First 90 Days: Onboarding a New FM Leader cover

The First 90 Days: Onboarding a New FM Leader is a practical guide for employers who want a new head of FM, estates or workplace to succeed. It sets out a structured plan from the moment an offer is accepted through to the day 90 review.

The guide explains who should own the plan, what to agree in writing, how to give the new leader the true picture of risk and how to choose early wins that the business will notice. It closes with warning signs to act on and a checklist.

What the guide covers

  • Preboarding during the notice period
  • A one page outcomes agreement
  • The 30, 60 and 90 day structure
  • Stakeholder mapping and risk handover
  • Choosing early wins
  • Warning signs and a ten point checklist

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Who this resource is for

Managing directors, COOs, HR and finance directors and line managers who are about to onboard a new FM, estates or workplace leader.

Talk to Maxwell Stephens

Maxwell Stephens is a specialist Facilities Management recruitment consultancy. If you are planning an FM, estates or workplace appointment, contact us for a confidential conversation, or read our case studies to see how comparable searches were run.