Head of Facilities Management

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  • Job Reference: PR/000416
  • Job Title: Head of Facilities Management
  • Location: North London
  • Basic Salary Range: Up to £60,000 + Package & Opportunities
  • Job Type: Permanent
  • Posted 2 weeks ago

Our client, are a leading retail company with their head office in North London

Key Purpose of the Role

The Head of Facilities will lead the team in delivering professional and compliant Facilities Management (FM) and Health and Safety services.  The Head of Facilities will be responsible for ensuring that the business has the appropriate level of FM services and support for their operational requirements.  The Head of Facilities will work with the Facilities Director and the UK FM Risk Manager to develop the operating structure which supports a consistent delivery of FM, H&S and Risk Management services.  The Head of Facilities will play an important role in areas such as supply chain development, cost control, refurbishment projects and property/asset management planning.  There will also be a collective focus on Energy Management and Sustainability for buildings across the estate and the Head of Facilities will contribute to driving these important initiatives.

 

Key Tasks and Responsibilities

General Facilities Management

  • Ensure the delivery of Facilities Management services to a high standard.  Identifying opportunities that will continuously improve all aspects of FM operations
  • Focus on quality of service delivery, ensuring best practice
  • Overall responsibility for all soft services incl. Reception services, Postroom, Catering/Vending, Cleaning, Security, meeting rooms, events management etc.
  • Lead the Energy Management and Environmental/Sustainability focus for FM
  • Support the development of FM contracts and contractor management
  • Contribute to FM Procurement strategy and benchmarking projects
  • Responsibility for the delivery of FM Helpdesk services and systems
  • Support and lead the management of all Hard Services Incl. Asset Management across M&E plant, Buildings & Equipment and PPM scheduling
  • Ensure records are created and maintained for building (site log books) to demonstrate full operational procedures are followed
  • Property Management, working with Facilities Director, Building Services Manager, Finance, Legal, Divisional/Brand Heads on service charges, rates and lease requirements
  • Manage office space utilisation and continuously develop “ways of working”
  • Lead and develop the management of on/off site storage requirements
  • Management and reporting of Facilities budgets supported by Finance business partner

Health and Safety

  • Day to day responsibility for local level management of the H&S Management system
  • Manage the Risk and Compliance reporting to the UK FM Risk Manager
  • Work with business heads and managers to ensure that they understand their responsibilities with regards to H&S for their teams
  • Manage site audits for Policy and Compliance to agreed standards, including liaison with internal/external auditors
  • Ensure suitable and appropriate training is delivered to your teams to build risk awareness and develop/maintain H&S management skills
  • Lead the local management team for Contractor Safety Management and Project Management for ALL works and events at your nominated sites
  • Lead the local management of Accident Reporting process
  • Manage local H&S budgets
  • Work with UK FM Risk Manager to continuously review the suppliers and contractors providing H&S services
  • Lead and support the local site evacuation and emergency procedures
  • Contractor Safety Management

Lead and support the team to:

  • Maintain the safety management system for contractors, including induction processes, permits to work, CDM Site Safety Plans etc.
  • Ensure that reviews of all third party Safe Systems of Work are undertaken
  • Ensure all contractors have the appropriate accreditations and insurances
  • Assist with the Quality Management process for appointing and managing suppliers and contractors
  • Management of Statutory Compliance

Lead and support the team to ensure full compliance of:

  • Life Safety Systems compliance i.e. Fire Fighting Equipment and Detection Systems
  • Fire Risk Assessments
  • Asbestos Management
  • Compliance with M&E maintenance requirements i.e. Periodic Fixed Wire Inspections, Water Management, F-Gas and Environmental, Insurance Engineering Inspections etc.
  • Workshop audits and equipment training/maintenance

Business Continuity (BC) Management/Security

  • Lead the team for emergency response/management of site level BC
  • Work with team colleagues, BC Sponsors to assist in the development of Business Continuity Management and Emergency Plans
  • Lead internal teams and work with external third parties to ensure the safety and security of the sites

If you can demonstrate the above experience and you would like to apply for the role, please call 0207 118 4848 and send your CV to cv@maxwellstephens.com.

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