Interim Maintenance Support Officer

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  • Job Reference: PR/000461
  • Job Title: Interim Maintenance Support Officer
  • Location: Central London
  • Basic Salary Range: £35,000 - £45,000 per annum (dependant on experience)
  • Job Type: Temp to Perm
  • Posted 3 years ago
  • This position has been filled


Our client, a successful education establishment, are now looking for an interim maintenance support officer to join their team.

This role will support the A/C and ventilation manager and act as a lead on specialist ventilation contracts so a HVCA background is desirable.

The role will also have a small amount of budgetary control.

Main Purpose:

  • To assist Building Service Engineers in the delivery of their maintenance contracts.
  • Help develop and deliver M&E engineering services to meet EM&I priorities, through a range of service providers.
  • Assist in the preparation, prioritisation, co-ordination and delivery of assigned projects and programmes, including :- Planned works, Long Term Maintenance, one-off projects and business improvement work-streams.
  • Respond as necessary to identify and manage the resolution of reported breakdowns, faults and problems.

Key Responsibilities:

  • Plan, prioritise, coordinate and deliver projects/tasks; liaise closely with other Professional & Technical staff within Estates to ensure coordinated, effective, customer focused solutions and delivery.
  • Provide relevant specialist advice and support to colleagues and customers to meet the overall mission of the company.
  • Procure, commission and manage a range of services using internal and external providers/ service contracts as appropriate.
  • Audit the performance of service providers, including contractors and DLO as appropriate.
  • Carry out pre-handover testing, inspecting and commissioning.
  • Assist in the procurement of equipment and services, drafting briefs/instructions, defining requirements, attending demonstrations etc.
  • Manage/undertake inspections, surveys, risk assessments, feasibility studies and diagnostic fault finding and initiate appropriate actions; establish the most practical and effective resolution of problems.
  • Manage maintenance projects ensuring compliance with specifications, cost estimates and timescales.
  • Prepare regular management/performance information to Team Leader and EM&I Senior Management Team as required.
  • Oversee delegated budgets for assigned programmes and service provisions.
  • Liaise frequently with other Estates Project Managers to ensure that maintenance needs arising from new construction and major refurbishment are recognised, recorded and planned for.
  • Ensure the accurate and timely compilation and maintenance of essential records and data; maintain relevant records, inputting data to systems as required; assist in the compilation of detailed asset registers.
  • Contribute positively to EM&I’s collective approach to managing the effective procurement and performance of service providers, including service standards, costs, health & safety.
  • Drive Contactor management (Financial, Quality, Site management/safety, and Performance) taking ownership as client representative on project works, service delivery within role.

Key Requirements

  • Relevant professional HVAC experience.
  • Evidence of ongoing self- development/training.
  • ITT literate using standard business software i.e. Word, Excel
  • Extensive practical experience and relevant technical knowledge

including the management of maintenance operations using contractors and directly employed staff; Thorough knowledge and experience of maintenance operations in a large multi- site organisation

  • Project management, contract procurement and service management in changing environment.
  • Surveys, inspections and fault finding are carried out throughout buildings
  • including in plant rooms, service ducts/shafts, roofs, laboratories etc where
  • access may be awkward and where conditions may be hot and noisy; an awareness of hazardous situations is essential, for example, fragile roofs, asbestos, exposed machinery, steam plant, live electrical equipment etc.
  • Managing maintenance work requires compliance with site health and safety rules which include wearing personal protective equipment and could involve climbing ladders, scaffolding etc.
  • Work outside of core hours where appropriate to meet business requirements.
  • If you’d like to apply for this role, please contact one of the Maxwell Stephens team on 0207 118 4848 for more details. You can also send your CV to