Facilities Assistant

KEY RESPONSIBILITIES

• Daily replenishment of kitchens
• Daily housekeeping checks, rectifying issues where possible and/or escalating to the Facilities Manager
• Placing call outs and working with contractors for office repair and refurbishment items in conjunction with Facilities Manager
• Logging and chasing work orders on behalf of the client
• Maintaining security passes and fobs for access control and intruder alarm systems and creating reports, when necessary
• Assistance in office moves and furniture moves as and when required
• Daily/weekly inspections for general tidiness and cleanliness
• Covering Switchboard when required
• Carrying out the weekly fire alarm test and keeping records up to date
• Periodic assistance in carrying out Health & Safety checks
• Replenishing toner cartridges

• General repairs and building maintenance including light lamping replacement, furniture repairs, hanging pictures and basic plumbing duties.
• Other duties as instructed by the Facilities Manager
• OOH works will be required at times (evenings and weekends). Overtime will be paid.
• Ensure all incoming and outgoing post is dealt with in appropriate timescale

PERSON SPECIFICATION

• Professional attitude, tone and welcoming manner
• The ability to work effectively as part of a team
• Proven experience within a strong customer service environment
• High quality interpersonal skills, with excellent written and spoken communication skills
• Self-disciplined and able to work on own initiative with the ability to make decisions without referral to line manager
• Computer literacy, competent with the Microsoft Office suite including Word and Outlook, Basic Excel
• Knowledge of facilities both Hard and Soft services (Desirable)
• knowledge of Health & Safety standards (Desirable)