Operations Manager

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  • Job Reference: PR/ 1298
  • Job Title: Operations Manager
  • Location: London
  • Basic Salary Range: Up to £65,000 + Excellent Benefits
  • Job Type: Full Time
  • Posted 2 months ago

Maxwell Stephens has been asked to recruit on behalf of the client for the role of Operations Manager who will work in partnerships with the Hard Services Facilities Maintenance Contractor to lead and manage the operational performance.

You will be key in driving excellence in the operational services at all times to champion high level of tenant satisfaction.

About You

You are a leader who builds strong relationships.

For this role you have demonstrable experience of working within the Hard FM industry as well as experience working within complex contractual arrangements.

You have a knowledge of Hard FM CAFM and helpdesk software packages.

As well as this you either hold or are willing to complete an IOSH managing safely.

You have high level of energy and commitment with a customer focused approach to everything you do.

Alongside all of this you are a good communicator who is able to work well under pressure.

Your Responsibilities

You will have several key responsibilities for this role which include:

  • Managing a robust monitoring system for the Hard FM Provider based on the contract agreements.
  • Ensuring that H&S Legislation is complied with at all time.
  • Producing accurate and timely reports as required.
  • Working with the Facilities Maintenance Contractor and ensure that the LiftCo is meeting the requirements of each contract agreement


As part of all of this you will develop a detailed understanding of the Hard FM Agreements and be proactive in interpreting contractual issues.

You will review and issue all monthly Hard FM service delivery and pay-mechanism reports.

To Apply

Maxwell Stephens request that all suitable and interested candidates apply to us as soon as possible for further details on this role’s responsibilities and requirements.

Please call to speak to one of the Maxwell Stephens team on 0207 118 48 48 or alternatively you can email your CV to cv@maxwellstephens.com to apply.








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