Estate DirectorBack to Vacancies List
Maxwell Stephens are currently recruiting on behalf of their client, a leading property consultancy and management company, for an Estates Director.
This is an exciting position, which involves managing a newly refurbished building that comprises of 432 high quality residential units, studios with live audiences, Independent restaurants, a three-screen cinema, premium health club, pool and spa, private gardens, redesigned historic public realm terraces with cultural event spaces, a hotel and private members’ club and 275,000ft2 Grade A office all set in a 14-acre site.
A client and customer facing role taking responsibility for delivering site based property management services across the estate, delivering the Vision and Values of the Client in an innovative, operationally efficient manner providing an excellent quality and value residential, technical and commercial environment for a wide mix of residents, occupiers and visitors. The post holder will act as the Managing Agent interface and manage the site team for this unique mixed-use estate ensuring that a consistent and excellent level of service is provided by the Management team.
Ensure that the building is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers.
To lead, manage and develop the team onsite. Working with the General Manager and supported by the Senior Engineering Manager and Property Managers and reporting to the Associate Director Operations, carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations.
To be fully responsible, with the senior management team and departmental leads, for all financial matters regarding the operational management of the building, including the overseeing of Service Charge budget development and Managing Agent financial obligations.
Health & Safety Responsibilities
To have overall responsibility for Health & Safety and Environmental procedures at the building and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to.
Client Relationship Management
To understand the Client’s objectives and create property management plans to enable our client to support those objectives.
- Leadership and credibility at senior level asset with Client
- People Management, collaboration and communication skills
- Understanding of residential property management operations
- Understanding of commercial and retail property management operations
- Understanding of corporate structure and Client involvement
- Ability to specify and develop contracts
- Ability to develop Risk Assessments /Method Statements
- Commercially aware with strong financial management skills
- Strong IT Skills