Performance Manager

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  • Job Reference: 947
  • Job Title: Performance Manager
  • Location: London
  • Basic Salary Range: £41,430 to £48,873
  • Job Type: Permanent
  • Posted 7 years ago
  • This position has been filled


The UCL Estate comprises over 200 buildings valued at over £2 Billion, more than four million square feet of academic accommodation and approaching 4000 student bedrooms. The scale, variety and complexity of the estate are unparalleled in the sector. UCL Estates is responsible for managing the delivery of an Estate Strategy with an investment programme in excess of £1bn over the next ten years.

The Facilities & Infrastructure department (F&I)  within UCL Estates, is responsible for managing support to the complex property portfolio with an operating budget approaching £60m,  which is managed through a team of 50 technical staff and a wide range of service and specialist contracts (circa 50).

The department manages maintenance and facility services, contracts, a long-term Strategic Maintenance Programme and improvements to buildings and infrastructure including critical statutory commitments such as legionella, asbestos and other complex building related requirements.

The main purpose of this role is to develop, implement and continuously review a framework of measures, systems and procedures for defining, monitoring and reporting on performance against F&I’s strategic and operational objectives.

The post-holder will develop and implement procedures for auditing and reporting on Estates’ performance against a range of relevant key performance indicators and related targets; and will provide a focal point for the collation, analysis, interpretation and reporting of performance related data to inform policy, strategy, investment and operational decisions.

Candidates must have a related professional qualification and membership of a relevant professional body. They will have extensive practical experience of performance management and information systems; specifically they will have experience of developing, implementing and reporting on a range of relevant key performance indicators.

Excellent interpersonal, analytical, communication and organisational skills are essential, together with an ability to work individually and collaboratively.

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

Maxwell Stephens Ltd has been exclusively retained for this campaign therefore all direct and third party applications will be forwarded accordingly. 

For a confidential discussion and further details please contact our retained advisor Peter Forshaw on 0207 1184848 or to apply now please forward your CV directly to

Closing date for applications: 2nd January 2015