In brief
Senior FM hires fail when the brief is vague, success is undefined and assessment tests polish over judgement. Define the problem the hire solves, agree three outcomes, assess decisions and protect the offer.
A practical playbook for boards, CEOs and HR directors hiring an FM Director, Head of Estates or Chief Operating Officer.
What the guide covers
- Why senior FM hires fail and whether you need a Director or a COO
- Writing the brief and defining success before you meet anyone
- Retained or contingent search, and finding people who are not looking
- Assessing judgement, the offer and the first 90 days
- A pre-launch checklist and questions to ask candidates
- Working with a search partner and common mistakes
Related reading
- The Modern FM Director
- How Retained Executive Search Works in FM
- What a Bad FM Hire Really Costs: A Worksheet for Employers
- How to Reduce Hiring Risk in Facilities Management
Who this resource is for
Boards, CEOs, COOs and HR directors hiring a senior FM, estates or operations leader.
Talk to Maxwell Stephens
If you want to talk this through, contact Maxwell Stephens or call 0207 118 4848.