Head of Facilities Job Description Template
Resource type and category
Resource type: Downloadable job description template
Category: Facilities Management Recruitment, Job Descriptions and Hiring Resources
Intended audience
HR professionals, Talent Acquisition teams, Facilities Directors, Property and Estates leaders, senior hiring managers and organisations preparing to recruit a Head of Facilities.
Resource-card description
Download a comprehensive Head of Facilities job description template covering FM strategy, hard and soft services, budgets, sustainability, business continuity, compliance, contractor management, workplace operations and team leadership.
Full resource-page description
Recruiting a Head of Facilities requires a clear understanding of the strategic, operational and leadership responsibilities the role will carry.
The Head of Facilities Job Description Template provides employers with a practical starting point for defining a senior Facilities Management position, from the overall purpose of the role through to key responsibilities, qualifications and personal attributes.
The template positions the Head of Facilities as a senior leader responsible for the strategic management of Facilities Management functions across the organisation, ensuring appropriate standards of accommodation, environment and support services are maintained within agreed budgets and FM guidelines.
It reflects the breadth of a modern Head of Facilities position. Responsibilities cover both soft services and hard services, including reception, catering, cleaning, security, meeting rooms, events, asset management, M&E plant, buildings, equipment and planned preventative maintenance.
The template also incorporates responsibility for energy management, environmental and sustainability programmes, FM helpdesk operations, office-space utilisation and the maintenance of site logbooks and building records.
Commercial and property responsibilities are included too. The Head of Facilities may work alongside Facilities, Finance, Legal and other senior business leaders on matters including service charges, rates, leases and accommodation requirements, while also taking responsibility for the annual FM budget and financial forecasting.
Business continuity and operational resilience form another important part of the role. The template includes responsibility for developing, reviewing and testing the Business Continuity Plan and ensuring it remains current and fit for purpose.
People leadership is equally prominent. The Head of Facilities is expected to lead, develop and motivate the facilities team, allocate workloads effectively and build productive relationships with external suppliers and contractors.
The template also covers contractor safety management, including inductions, permits to work and CDM site safety plans, together with supplier appointment and quality-management processes.
A dedicated Knowledge, Experience and Qualifications section provides a useful framework for defining candidate requirements. These include substantial senior Facilities Management experience, relevant professional qualifications, knowledge of statutory legislation affecting the built environment, and understanding of contract management, tendering, business continuity and hospitality services.
The About You section goes beyond technical capability to describe the leadership behaviours expected of a strong Head of Facilities. These include credibility, strategic thinking, hands-on leadership, communication, commercial awareness, collaboration and the ability to remain calm and focused while managing competing demands.
This template can be adapted to reflect your organisation’s reporting structure, location, salary, operating environment and specific FM priorities, providing a strong foundation for a professional and comprehensive Head of Facilities job description.
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