Property Assistant Job Description Template
Resource type and category
Resource type: Downloadable job description template
Category: Property Management, Property Recruitment, Job Descriptions and Hiring Resources
Intended audience
Property Managers, Heads of Property, Asset and Estates teams, HR professionals, Talent Acquisition teams and organisations recruiting a Property Assistant or junior Property Management professional.
Resource-card description
Download a practical Property Assistant job description template covering tenant enquiries, tenancy administration, repairs, contractor coordination, service contracts, health and safety, property reporting and portfolio support.
Full resource-page description
A Property Assistant provides important day-to-day support to Property Managers, helping ensure property portfolios remain organised, responsive and professionally managed.
The Property Assistant Job Description Template gives employers a practical framework for defining the responsibilities, experience and personal qualities required for a Property Assistant role.
The template positions the Property Assistant as supporting a team of Property Managers with the administration and management of a portfolio of investment and corporate properties.
Tenant and customer communication is a central part of the position. The Property Assistant may act as a first point of contact for service requests, ensuring issues are logged, progressed and followed through in a timely and professional manner.
The role also supports the administration of tenancy and licence agreements, helping ensure records remain accurate and up to date.
Property maintenance coordination forms another important part of the role. The template includes logging and arranging repairs across multiple sites, liaising with contractors and following up to ensure work is completed.
The Property Assistant may also support the management of service contracts across the portfolio, maintaining accurate documentation and helping the wider Property team keep track of ongoing supplier activity.
Key management is another practical responsibility, with the role helping maintain accurate records for keys across all sites.
Reporting responsibilities are also included. The Property Assistant may assist with the preparation of monthly operational and financial reports, supporting Property Managers with accurate and timely information.
Health and safety administration is another area of responsibility. The template includes supporting the monitoring of Health & Safety requirements across the portfolio, including regular risk assessments.
The role may also contribute to website updates, general database administration and meetings required to support the effective running of the Property team.
The Knowledge, Experience and Qualifications section provides a useful starting point for candidate requirements. A degree or equivalent qualification is described as desirable, ideally within a property or business-related discipline.
Previous experience in Property, Real Estate or office administration is preferred, while familiarity with property-management software and good Microsoft Office skills are also identified as useful. Some knowledge of building-related health and safety requirements may be beneficial.
The About You section emphasises organisation, attention to detail, initiative, communication, reliability, discretion and customer service. The ability to remain calm under pressure and work effectively with a range of people and personalities is also highlighted.
Designed to be adapted to different Property teams and portfolios, this template provides employers with a clear foundation for creating a professional Property Assistant job description.
Assignments we've delivered range from single hires to full team builds.