Building Manager
Back to Vacancies ListA leading real estate company has assigned us (Maxwell Stephens) to recruit a Building Manager to join their team based in Central London.
You will be responsible for managing the delivery of an effective and compliant FM service through in-house staff, suppliers and consultants – across hard and soft services – within a single building or group of buildings.
Key Deliverables
- Prepare, monitor and reconcile service charge budgets
- Check and approve expenditure against service charge budgets
- Provide best in class customer service to internal and external customer base
- Maintain regular and effective communication with clients and tenants
- Manage site based staff, ensuring all people related policies and procedures are followed
- Maintain regular and effective communication with internal colleagues in Property
- Management, support functions and the wider Real Estate business
- Monitor works conducted/service provided by suppliers
- Audit and inspect supplier delivery
- Measure and report supplier performance against agreed SLAs
- Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
- Work effectively with a range of specialist consultants to deliver agreed outcomes
- Procure goods and services, following procedures and policies
- Develop, agree and manage capital replacement programmes
- Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
- Undertake regular building inspections, complete reports and initiate/progress any required works
- Ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
- Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
- Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
Key Responsibilities
Financials
- May have budget and cost control responsibilities
- Has an awareness of wider team or department budget
Clients and Business Development
- Manages existing client/supplier relationships at a senior level on a day to day basis
- Works independently on most areas of work under regular management monitoring
- Receives guidance only on unusual issues
- Has broad knowledge of principles and practices of related disciplines
- Enhances Real Estate‘s reputation through successful delivery
- Builds own network within service lines and externally
People
- Supervises teams’ junior employees or co-ordinates colleagues and others on specific projects
- Shares knowledge with/ provides information to colleagues and team
- Mentors other junior colleagues
Systems and Process
- Responsible for managing routine processes and procedures
- Can identify improvements to business processes within own function
- Is a contributor to Real Estate projects
Person Specification
Qualifications
- Degree or equivalent
- Membership or Associate Membership of IWFM
- Membership or Associate Membership of IOSH
- Member of a relevant professional body
- National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Experience
- Previous experience in a similar role
- Understanding of commercial leases and the landlord and tenant relationship
- Good understanding of service charge budgets and accounting principles
- Management of in-house and supplier staff
- Management of supplier relationships
- Good health and safety and environmental knowledge
- Good mechanical and electrical services knowledge
- Excellent English language skills – both written and spoken
- IT literate – MS Office at intermediate level
- Experience of managing multi-site environments
- Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m