As a Senior Manager of Office Services based in London, the post holder is responsible for Capital Group’s physical work environment and associate services supporting Capital’s businesses, culture and core values.
The successful candidate would oversee the facility operations and office related services for the London office, comprised of over 400 associates occupying 103,000 square feet of high end office space in central London.
Budget management was a key consideration for the post, as the Senior Manager position would be required to manage a significant £3 million budget. Working with a team of eleven associates, the post holder provides services and oversees planning, development and management of processes, procedures and best practices.
They also have responsibility for the implementation of appropriate service levels based on cultural alignment, cost analysis of options, business needs, and in-depth knowledge of current groups and future projects across the Capital organisation.
The Senior Manager of Office Services acts as the main Capital Group contact with the building landlord and the landlord’s managing agent, with responsibility for coordinating operations with the landlord to insure a high quality office environment is provided and maintained. In addition they also consult with site leadership to assess, recommend and take action on urgent and/or highly visible business events (e.g., safety and security response issues, business continuity events, crisis management, large events etc.)
