Facilities Manager
Back to Vacancies ListOur client, a financial services company, are now seeking a Facilities Manager to join their team. This is a multi-disciplinary, strategic role covering a range of activities which together provide a safe and efficient working environment for all staff. The role covers strategic space planning, building and supplier maintenance and management, Business Continuity planning, CSR awareness and Health & Safety (H&S) management as well as day to day facilities.
Key Responsibilities:
Planning & Facilities Management:
- Management of supplier contracts up to a value of £100,000 ensure excellent service is provided to the company
- Management and coordination of building maintenance, ensure issues are identified and repairs are completed in a timely manner
- Day to day facilities management for business operations, including but not limited to the coordination of team moves, space management reviews, liaison with suppliers
- Coordinate procedure reviews to ensure processes are fit for purpose
- Manage the online facilities tracking system
Project Management:
- Make recommendations for office fit outs and moves
- Assist the Head of Facilities with the research, planning and coordination of office fit outs and moves for company locations, ensuring appropriate timescales and involvement of key stakeholders
- Engage and manage external suppliers as appropriate
Staff Management:
- Manage the Reception, Meet & Greet Services and Hospitality Team consisting of both permanent and temporary staff
- Plan for and ensure the Front of House services are adequately staffed to provide the required service
- Ensure all staff are adequately multi-skilled and trained to assist in all areas of Front of House (Reception, Meet & Greet Services and Hospitality)
- Plan, organise and provide training for the Front of House services team to provide the highest standard of internal and external customer service possible
- Monitor and review service outputs by the team and make recommendations for improvements and efficiencies where appropriate
Hospitality:
- Ensure the Front of House environment is adequately maintained to the required aesthetical standard
- Provide relief duties for the Front of House team where required (holidays / sickness / events)
- Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations)
- Ensure Front of House and Back Office support zone / tea point areas remain H&S compliant with regard to the cleanliness, environment and handling of food and drink
Other:
- Maintain a compliant work environment, ensure policies and risk assessments are reviewed and updated as appropriate and policy documents are uploaded to the intranet in a timely manner
- Ensure the company maintains ‘corporate social responsibility’ in respect of carbon emissions
- Invoice management and approval in conjunction with the Head of Facilities Manager
- Comply with relevant procedures and policies
- Manage the relationship with the office stationery suppliers and oversee the ordering and stock control process in line with the budget
- Build relationships with the office cleaning providers, giving direction and feedback where appropriate
- Maintain responsibility for subscription ordering
Skills and Experience
- Ability to work to deadlines
- Experience in management of at least three direct reports
- Experience in a similar role in building or facilities management
- Health and safety legislation and ergonomic experience (DSE assessments)
Competencies:
- Project management
- Concern for quality
- Information seeking
- Initiative
- Problem solving
- Customer focus
- Time management
- Team working
- Self-motivated
- Flexible
Qualifications:
- HNC/D or equivalent H&S qualification
If you believe you have all the required experience, please contact the friendly Maxwell Stephens Team on cv@maxwellstephens.com or call 0207 118 4848 to discuss in more detail.