Facilities Manager

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  • Job Reference: PR/000405
  • Job Title: Facilities Manager
  • Location: City of London
  • Basic Salary Range: Up to £50,000 + Excellent Package
  • Job Type: Permanent
  • Posted 3 years ago
  • This position has been filled

Our client, a financial services company, are now seeking a Facilities Manager to join their team. This is a multi-disciplinary, strategic role covering a range of activities which together provide a safe and efficient working environment for all staff.  The role covers strategic space planning, building and supplier maintenance and management, Business Continuity planning, CSR awareness and Health & Safety (H&S) management as well as day to day facilities.

Key Responsibilities:          

Planning & Facilities Management:

  • Management of supplier contracts up to a value of £100,000 ensure excellent service is provided to the company
  • Management and coordination of building maintenance, ensure issues are identified and repairs are completed in a timely manner
  • Day to day facilities management for business operations, including but not limited to the coordination of team moves, space management reviews, liaison with suppliers
  • Coordinate procedure reviews to ensure processes are fit for purpose
  • Manage the online facilities tracking system

Project Management:

  • Make recommendations for office fit outs and moves
  • Assist the Head of Facilities with the research, planning and coordination of office fit outs and moves for company locations, ensuring appropriate timescales and involvement of key stakeholders
  • Engage and manage external suppliers as appropriate

Staff Management:

  • Manage the Reception, Meet & Greet Services and Hospitality Team consisting of both permanent and temporary staff
  • Plan for and ensure the Front of House services are adequately staffed to provide the required service
  • Ensure all staff are adequately multi-skilled and trained to assist in all areas of Front of House (Reception, Meet & Greet Services and Hospitality)
  • Plan, organise and provide training for the Front of House services team to provide the highest standard of internal and external customer service possible
  • Monitor and review service outputs by the team and make recommendations for improvements and efficiencies where appropriate


  • Ensure the Front of House environment is adequately maintained to the required aesthetical standard
  • Provide relief duties for the Front of House team where required (holidays / sickness / events)
  • Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations)
  • Ensure Front of House and Back Office support zone / tea point areas remain H&S compliant with regard to the cleanliness, environment and handling of food and drink


  • Maintain a compliant work environment, ensure policies and risk assessments are reviewed and updated as appropriate and policy documents are uploaded to the intranet in a timely manner
  • Ensure the company maintains ‘corporate social responsibility’ in respect of carbon emissions
  • Invoice management and approval in conjunction with the Head of Facilities Manager
  • Comply with relevant procedures and policies
  • Manage the relationship with the office stationery suppliers and oversee the ordering and stock control process in line with the budget
  • Build relationships with the office cleaning providers, giving direction and feedback where appropriate
  • Maintain responsibility for subscription ordering

Skills and Experience

  • Ability to work to deadlines
  • Experience in management of at least three direct reports
  • Experience in a similar role in building or facilities management
  • Health and safety legislation and ergonomic experience (DSE assessments)


  • Project management
  • Concern for quality
  • Information seeking
  • Initiative
  • Problem solving
  • Customer focus
  • Time management
  • Team working
  • Self-motivated
  • Flexible


  • HNC/D or equivalent H&S qualification

If you believe you have all the required experience, please contact the friendly Maxwell Stephens Team on cv@maxwellstephens.com or call 0207 118 4848 to discuss in more detail.