National Facilities & HSE Manager

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  • Job Reference: PR/000839
  • Job Title: National Facilities & HSE Manager
  • Location: National - UK Wide
  • Basic Salary Range: Up to £50,000 + Package & Opportunities
  • Job Type: Permanent
  • Posted 2 years ago

Maxwell Stephens have been assigned by a large organisation who specialise in student accommodation, to recruit for a Facilities and HSE Manager to join their team.

Facilities management

  • To implement a framework for and provide leadership on the maintenance of building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services across our schemes nationally
  • Determine maintenance policy, strategy and objectives linked to organisational objectives and whole life considerations
  • Implementing maintenance policy through establishing maintenance plans – to ensure agreed availability at a minimum resource cost
  • Providing advice and recommendations on issues relating to the management of maintenance policy
  • Develop and implement systems that will measure the performance of the maintenance organisation
  • Interpret results from performance measurement of the maintenance organisation and provide reasoned advice and recommendations
  • Co-ordinate, record and audit the delivery of all Planned and Preventative (PPM) and statutory maintenance across the schemes
  • Work alongside local managers and staff to ensure a responsive, high quality reactive maintenance is delivered across the scheme.
  • Oversee both in-house and outsourced technical and maintenance functions, always ensuring the highest quality of service
  • Provide advice, support, monitoring and instruction for local facilities staff in the schemes in their discharge of facilities-related activities including, but not limited to, fire alarm testing, fire door inspections, operation of M&E systems (CCTV, BMS, access control etc), and liaison with contractors
  • To act as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.
  • Ensure that all necessary staff are sufficiently trained and familiar with building infrastructure and hard services at the level required to discharge their duties.
  • Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.
  • Provide regular reports to senior management related to the status of the schemes, any associated risks and recommendations for lifecycle planning and capital expenditure.
  • Preparing cost reports or monitoring maintenance/capital and operating budgets, on works progress, showing any deviation from expected progress or expenditure
  • Creation and implementation of lifecycle plans alongside relevant colleagues
  • Determine and implement the type of maintenance regime and organisation that is required, including CAFM /BIM requirements


  • Constantly explore opportunities to drive cost efficiencies via in sourcing v’s outsourced solutions to deliver best in class services in the most efficient and effective manner possible
  • Determine appropriate contract strategies
  • Identify opportunities for service level improvements and cost savings
  • Manage the tender process
  • Initiate contracted service provision effectively
  • Manage contracts and resolve disputes

Health & Safety and Compliance

  • Lead and monitor health, safety & compliance activities across the organisation in accordance with all relevant legislation
  • Liaise with and provide guidance for local scheme staff and other relevant colleagues on H&S matters including the impact of design on operations, current legislation and embedding a positive health and safety culture.
  • Implement local procedures for the management of significant risks including those related to fire, asbestos, water hygiene
  • Ensure the Accident, Incident and Near Miss Reporting Procedure is followed locally and lead on the initial, first-stage investigation of incidents as required
  • Coordinate the organisation and evaluation of fire evacuation drills and testing of emergency procedures
  • Carry out regular inspections and H&S audits across the schemes and ensure findings are actioned accordingly
  • Drive the continuous improvement of H&S management systems and compliance standards across the schemes
  • Review and maintain up-to-date Standard Operating Procedures relative to facilities management activities at scheme level, using standardised templates
  • Proactively review competency levels and training requirements of scheme management teams
  • Increase H&S awareness and promote a positive H&S culture throughout the local teams including the delivery of toolbox talks
  • Liaise with regulatory authorities as required including HSE, local authorities, Environment Agency and Fire and Rescue Services

Project management and development

  • Support and assist in the delivery of project works throughout the schemes including refurbishments, major works, building improvements and CapEx
  • Provide input on data collection exercises feeding into project specification including local finishes and condition of building elements
  • Advising on the need for statutory and other consents and approvals
  • Completing of Design Risk Assessments of the proposed designs, to satisfy the requirements of the regulations, in connection with the future maintenance of the building
  • Review O&M and handover documentation related to the above ensuring that day-to-day estate operations are adapted as required
  • Lead on all facilities management areas during onboarding/ mobilisation of new schemes

Ad-hoc duties

  • Assist on any ad-hoc tasks as required by the supervisor.

Person Specifacation

  • Extensive experience in a similar role within a relevant industry/ setting
  • A strong focus on customer experience and service delivery
  • Qualified to MIWFM level or above is preferable
  • Experienced in the management of 3rd party service contracts and contractors
  • Excellent technical knowledge of maintenance and facility operations
  • In in depth and thorough knowledge of H&S within both residential and commercial settings
  • NEBOSH and/ or IOSH qualified essential
  • Willingness and ability to work in a matrix structure
  • Strong interpersonal and influencing skills
  • Commercial awareness & Ability to problem solve
  • Supervisory experience and reporting skills
  • Excellent working knowledge of Microsoft Office suite