General Manager (Maternity Contract)

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  • Job Reference: PR/000859
  • Job Title: General Manager (Maternity Contract)
  • Location: Central London
  • Basic Salary Range: £60,000 - £65,000 per annum + Benefits & Opportunities
  • Job Type: Contract
  • Posted 3 weeks ago

Our client, a highly reputable real estate company, has assigned us to recruit a General Manager based at one of their immaculate sites.

 

You will be responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, within a single complex building.

 

Key Deliverables

 

  • Prepare, monitor and reconcile service charge budgets
  • Check and approve expenditure against service charge budgets
  • Provide best in class customer service to internal and external customer base
  • Maintain regular and effective communication with clients and tenants
  • Manage site based staff, ensuring all people related policies and procedures are followed
  • Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
  • Monitor works conducted/service provided by suppliers
  • Audit and inspect supplier delivery
  • Measure and report supplier performance against agreed SLAs
  • Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
  • Work effectively with a range of specialist consultants to deliver agreed outcomes
  • Procure goods and services, following procedures and policies
  • Develop, agree and manage capital replacement programmes
  • Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
  • Ensure compliance with all current statutory legislation in respect of health and safety and the environment
  • Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
  • Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
  • Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

 

Key Responsibilities

 

Financials

  • Has budget and cost control responsibilities
  • Has an awareness of wider team or department budget

Clients and Business Development

  • Is proactive in building relationships with internal clients and responsive and helpful to external clients
  • Functional or specialist competence with relevant understanding of business/departmental context
  • Completes own work under minimal supervision/guidance
  • Can deal with novel or difficult situations within context of own function or specialism

People

  • Active team player
  • Will have line management responsibilities
  • Shares information with colleagues and others through team meetings, databases, filing systems, etc
  • Shares expertise with colleagues
  • Proactively communicates to colleagues and others

 

Systems and Process

  • Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships
  • Makes decisions within field of expertise
  • Is conscious of process and takes steps to protect the interests of Real Estate, employees and reputation
  • May contribute to Real Estate Projects

Person Specification

 

Qualifications

  • Degree or equivalent
  • Membership or Associate Membership of IWFM or RICS
  • National General Certificate in Occupational Safety and Health – accredited by NEBOSH

 

Experience

  • Previous experience in a similar role
  • Understanding of commercial leases and the landlord and tenant relationship
  • Good understanding of service charge budgets and accounting principles
  • Management of in-house and supplier staff
  • Management of supplier relationships
  • Good health and safety and environmental knowledge
  • Good mechanical and electrical services knowledge
  • Excellent English language skills – both written and spoken
  • IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
  • Experience of managing multi-site environments
  • Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m