Facilities Officer (6 Month FTC)

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  • Job Reference: PR/000931
  • Job Title: Facilities Officer (6 Month FTC)
  • Location: London
  • Basic Salary Range: Up to £35,000
  • Job Type: Contract
  • Posted 12 months ago
  • This position has been filled

Our client, an established charity, has asked us to recruit a Facilities Officer to support the day-to-day running of their office, working with the Facilities Manager. This includes all aspects of buildings and facilities maintenance, contractor management, health & safety management, reception, and meeting room services.

Duties and Key Responsibilities: 

  • Assist with the management and maintenance of the office to ensure compliance with health and safety regulations.
  • Identify any areas which need attention, ensuring that non-compliance issues are rectified or escalated to the Operations and Facilities Manager
  • Assist the Operations & Facilities Manager in the management of records and checks, establishing new protocols where necessary and improving existing ones.
  • Provide cover in the absence of the Operations and Facilities Manager
  • Assist with the preparation, review and updating of maintenance records for the office.
  • Respond to emergencies or urgent issues as they arise and deal with the situation, ensuring appropriate follow-up, as necessary.
  • Arrange and/or provide cover for reception.
  • Assist with the setting up of meeting rooms including with catering if necessary
  • Ensure that basic facilities are well-maintained and ensuring proactive maintenance is carried out
  • Ensure that facilities meet compliance standards and statutory regulations
  • Assist with any renovations, refurbishments and building projects
  • Help with planning and execution of office moves
  • A willingness to undertake limited work outside normal office hours
  • Be willing to undertake additional responsibilities to help the team meet its objectives.


Scope and accountability: 

  • Decision making and limits of authority
  • Monitor usage, maintenance and ensure repair of office equipment and machinery
  • Ensure facilities meet needs of multiple individual trusts
  • Support regular implementation of planned preventative maintenance
  • Monitor systems for regular cleaning, repair, and maintenance of facilities
  • Work with Operations and Facilities Manager to ensure relevant and consistent service for all trusts
  • Ensure office meets regulatory standards including, DSE, Fire, Health and Safety and Disability. Assist Operations and Facilities Manager to ensure these standards are met and maintained.
  • Exercise good judgement on when to escalate matters to a higher authority.


Financial resources

  • Gain an understanding of the budgets for both hard and soft service provision and work with facilities team, trusts and finance department to ensure spend within budgetary projections.


Information resources

  • Shared responsibility for maintaining facilities/operations contacts.
  • Work with Operations and Facilities Manager to establish communication of FM protocols with Trust staff.


Other resources

  • Assist Operations and Facilities Manager to maintain contractor database, manage relationships with contractors and manage vendors to ensure high standards.


People management

  • Provide cover in the absence of the Operations and Facilities Manager and provide support and guidance for the other facilities staff.


Legal, regulatory and compliance

  • Ensure policies and procedures affecting usage, supplies and facilities are implemented by working with staff
  • Ensure compliance with SFCT Safeguarding policies and procedures and data protection.
  • Personal compliance with SFCT health and safety procedures​, Equal Opportunities & Diversity procedures.
  • Understand and implement systems which are in place to deal with emergency issues that may arise, including safety, security or usability of the facility.


Person Specification:

Knowledge & Education/Training 

  • A relevant facilities qualification e.g. IOSH (managing safely) or significant relevant experience is essential.
  • Understanding of soft and hard service delivery
  • IT literate, and able to familiarise with new IT systems
  • An excellent understanding of Health and Safety application in the workplace



  • Solid previous relevant experience in conjunction with a Facilities qualification.


Skills & Abilities

  • Ability to exercise responsibility and independent working is essential.
  • A self-starter with a high degree of flexibility and tact in responding to the different personalities and ways of working of the family and their trustees.
  • Evidence of empathy for the trusts’ goals is essential
  • Familiarity with the application of statutory regulations
  • Competent writing and communications, including the ability to communicate technical information to all staff.


Personal Attributes and Other Requirements:

  • Comfortable taking on routine tasks
  • Flexible
  • Pro-active
  • Discreet
  • Able to prioritise and multi-task.
  • Level-headed with a common-sense approach
  • Team player
  • Polite
  • Punctual