Facilities Assistant (Reception)

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  • Job Reference: 1009
  • Job Title: Facilities Assistant (Reception)
  • Location: Bristol
  • Basic Salary Range: Upto £22,000 plus benefits
  • Job Type: Full Time
  • Posted 6 years ago
  • This position has been filled

Our client, a leading professional services company have a fantastic opportunity for a Facilities Assistant.  You will be based at their office in Bristol and you will take ownership of the facilities within the local office with the support and direction of the Central Facilities Team.

The successful candidate will have a track record in Facilities and reception duties and have excellent interpersonal skills alongside first class planning and organising techniques.  You will be required to deal with contractors and ensure SLA and KPI agreements are met.

Health and safety will be a key focus within this role ensuring compliance with HSE regulations, you will be required to carry out regular work inspections and provide health and safety inductions for new starters.

Key responsibilities

  • Facilities Helpdesk – Respond to all Facilities Helpdesk requests, either dealing with directly, delegating to a team member where applicable, forwarding to the outsourced service providers as necessary or escalating to the Central Facilities Team if unable to resolve issues.
  • Check invoices to ensure goods and services have been received satisfactorily and charges and coding are correct before approving
  • Carry out regular inspections of the office noting any defects, repairs required or other issues that need to be actioned
  • Property Services – Represent Central Facilities Team at local tenants meetings, liaise with building management as required and report any issues relating to the services they provide, escalating any unresolved issues to Central Facilities team.
  • Work with Central Facilities Team on projects including internal moves and refurbishments and any other Property or Facilities related projects.
  • Be involved in Disaster Recovery and Business Continuity Planning.

Essential skills

  • Contractor management experience
  • Excellent planning and organisation skills
  • Great communication – verbal and written
  • Health and safety
  • Reception duties
  • Strong IT skills