Interim Facilities Manager

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  • Job Reference: 1374
  • Job Title: Interim Facilities Manager
  • Location: Central London
  • Basic Salary Range: Circa £60,000 (Pro/Rata)
  • Job Type: Interim
  • Posted 4 years ago
  • This position has been filled

Introduction
Maxwell Stephens have been instructed to act on behalf of an independent professional services firm whom have been established nearly 100 years and whom employ several hundred people in the heart of Central London in an extremely prestigious premises.

Our client prides itself in providing the absolute best to its clients and this is reflected in the standard of the facilities provided and the environment itself. They are an extremely dynamic firm whom are looking for an Interim Facilities Manager for a fixed term contract of 6 Months.

The Role
The Interim Facilities Manager is responsible for delivering all of the day to day operational service lines
required for the Firm from a facilities perspective. Leading on Soft Services.

Responsibilities/Duties

  • To manage the Front of House, Facilities Service Desk and Archiving services
  • Manage relationships with key stakeholders across the Firm to ensure all operational service lines are meeting, and where possible exceeding, business requirements
  • Accurate budgeting of all service lines to include both the contractual costs as well as monitoring and controlling any consumables and incidental costs
  • Monitor and manage performance of direct reports to ensure excellence in service delivery
  • Deal with any complaints received into the department in a timely manner
  • Identify any training needs within the team and work with HR/L&D to address these where necessary
  • Involvement in the recruitment of new departmental members where appropriate
  • Ensure the appropriate processes are in place, and are regularly reviewed, to continually enhance the service provided by the different teams within the department
  • Produce management information reports as needed to the Director of
  • Premises and Facilities
  • Management of relevant outsourced suppliers on a day to day basis
  • Setting service levels and monitoring performance
  • Benchmarking and capacity planning to include both service lines and occupational requirements

Skills/Experience

  • Ability to make operational decisions balanced with longer term strategic thinking
  • Strong leadership and people management skills
  • Thorough understanding of the operational needs and challenges of the teams within the department
  • Experience of working within a professional services environment in a management capacity

Strong financial management skills including budgetary control, forecasting, auditing capabilities and the ability to implement cost management techniques

Person Specification

  • Strong negotiation and influencing skills
  • Excellent attention to detail
  • Excellent organisational skills
  • Ability to communicate effectively with people at all levels
  • Strong relationship management skills
  • Resilient and calm under pressure
  • Adaptable and flexible approach
  • Pro-active and takes initiative
  • People person