Head of Building Management

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  • Job Reference: PR/000470
  • Job Title: Head of Building Management
  • Location: City of London
  • Basic Salary Range: Competitive
  • Job Type: Permanent
  • Posted 4 years ago
  • This position has been filled

Our client, a successful investment management company, are now looking for a Head of Building Management to join their team.

You will manage a landmark headquarters building on the River Thames.  Three large tenants currently share the 314,000-sf ft building. You will manage the Service Charge budget, all hard and soft services as well as support the tenants in their occupation of the building.

Key Responsibilities:

Building Services:

  • Management of provision of all building service. Building Services include but are not exclusive to engineering and PPM, cleaning, pest control, security systems, manned security, waste management, environmental initiatives, fabric refresh, landscaping and plant care, etc
  • Project management for all projects and ensure all small or large works projects are implemented and delivered on schedule and within budget
  • Manage tenant requirements/issues and landlord and tenant relations and communication
  • Run tenants’ meetings quarterly or as required
  • Control budget and manage capex/ life cycle expenditure planning and run the Service Charge at Riverbank House for the benefit of all its occupiers
  • Provide support and services to the FM teams of co-occupants at Riverbank House as appropriate
  • Responsible for ensuring all statutory compliance for building and engineering systems and services for Man properties
  • Communicate environmental and building management matters to staff (eg: intranet news items)

“This role will be in charge of supplies, finances, employees, professionals, boilers, and a whole slew of responsibilities that require incredible organisational and multi-tasking abilities, but ultimately, must be adept at answering questions and dealing with people.”

Contract Management:

  • Manage building services partners and ensure Service Level Agreements are met.
  • Manage consultants/3rd party suppliers/contractors as required
  • Provide technical consultancy and support to the Real Estate and Services team as required
  • Undertake benchmarking and/or tender exercises for all major contracts at least every 3 years
  • Manage the company’s energy management policy and actively seek to find initiatives to improve the client’s environmental footprint


  • Setting and managing the Service Charge and responsible for all budgeting relating to building services
  • Provide management information/reporting as required

Health & Safety:

  • To act as Head of Environmental, Health and Safety for all UK properties
  • Ensure the good management of EHS at all properties and provide a safe working environment and safe systems of work
  • Ensure that all employees and contractors understand their responsibilities and have available training in EHS and as appropriate
  • Management of annual fire evacuations and appointment and training of fire wardens
  • Assistance with fire risk assessment and statutory audits
  • Management of training and appointment of first aiders
  • Administer a system for PEEPs, initial desk assessments and 3rd party desk assessments where required and associated actions
  • Accident Reporting, Incident Reporting and organise statutory training as appropriate
  • Ensure safe systems of work are in place in all properties

Business Continuity:

  • Incident response to ensure business continuity
  • Oversee and validate the Standard and Emergency Operating Procedures for all UK Man properties
  • Assist with Business Continuity and Disaster Recovery planning and operations as required

Operational Risk:

  • Monitor all Building Management processes to ensure compliance and control for operational risk
  • Carry out safety and security audits and fire risk assessments on all premises
  • Ensure compliance at all times and that legal standards and internal policies and procedures are met
  • Manage weekly access control reconciliation and conduct monthly security procedures audits and attend meetings

Key Competencies:

Our client is looking for a key individual who will:

  • Lead the teams to provide excellent service
  • Be a cool head in a pressurised environment
  • Understand the importance of budgetary control
  • Understand the complexities of running contracts and supplier management
  • Have a detailed and rigorous approach to all EHS matters
  • Be willing to respond to events at any time and to do whatever is required
  • Preferably educated to degree level with a Health & Safety qualification (NEBOSH or more).
  • You will be looking to work for an exciting and innovative asset management company which strives to excel in delivering the highest possible performance to its clients. Making sure that the infrastructure and working environment are performing at their optimal level will be your priority
  • You will have a background in either EHS or Engineering or Contract Management working in a professional corporate environment
  • As Global Head of Environmental, Health & Safety, you will be expected to take a lead in ensuring best practice is followed in all the offices globally
  • You will be familiar with running a service charge budget and managing landlord and tenant relations including quarterly meetings
  • You will have experience of managing building services for numerous locations for a large corporate organisation
  • You will be expected to maintain effective professional relationships with key stakeholders within the organisation as well as our tenants, contractors and suppliers and to contribute as a key member of the CRES team


Maxwell Stephens have been invited by the client to handle the application process for this role. We urge all suitable and interested candidates to apply to us without delay.

Please call 0207 118 48 48 or submit your CV to cv@maxwellstephens.com to apply.