Facilities Manager (Soft Services)

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  • Job Reference: 00918
  • Job Title: Facilities Manager (Soft Services)
  • Location: Based in London
  • Basic Salary Range: £40,000 – £43,000
  • Job Type: Full Time
  • Posted 6 years ago
  • This position has been filled

This is your opportunity to join a Global Real Estate company that have a new position for a Facilities Manager (Soft Services) You will be responsible for the daily operational management of an exclusive building and will take responsibility for contractor management to ensure a high standard of service delivery. The successful candidate will be customer-service driven and a team player with excellent interpersonal and influencing skills who interacts effectively with colleagues and clients. You will have great attention to detail, planning skills and enjoy a challenge.

Key responsibilities:

  • Ensuring the highest standards of management and maintenance for the property are carried out with specific regard to expenditure and budgetary considerations for key soft service lines.
  • Responsible for the day-to-day guidance, direction and development of site-based/contract staff to achieve effective deployment of service, relating to delivery of soft services.
  • In conjunction with the FM (hard services) establish and maintain to the highest quality Health & Safety for the property; Maintaining and keeping up-dated the Health & Safety Policy document for the property, which also includes liaising with external consultancies as required.
  • Manage and maintain the landlords help desk facility and Monitor and manage helpdesk personnel to ensure guests and clients receive prompt and warm attention at all times
  • Undertake regular inspections of the property to monitor servicing, maintenance and compliance standards and liaise with contractors, service providers, consultants and specialists
  • Prepare site regulations and issue permits to work for all contractor activities on site.
  • Assist and liaise with building surveyors/architects/consultants on major works.

Role requirements:

  • At least three years’ experience in the management of investor properties.
  • BIFM qualifications (or equivalent) and membership of BIFM
  • Qualifications in Building Services
  • NEBOSH General Certificate and/or IOSH
  • Knowledge of the workings of building systems.
  • Proven experience in managing service charge budgets, setting budgets and reconciling accounts.
  • Excellent IT skills and working knowledge of Microsoft Office.
  • Ability to work independently with minimal supervision when necessary.

If you meet the criteria and you are looking for a career move with a global organisation then please apply now.