Multi Site Facilities Manager

Our client offers a full property and asset management service to a range of predominately commercial and retail clients. The team have instructed Maxwell Stephens to recruit an experienced Facilities Manager, to be based in their Central London office.

 

The role of a Facilities Manager requires a high level of organisation as well as an ability to operate as part of a team.  This hands-on role brings responsibility and overall accountability for the day to day operation of a group of buildings.  Your key responsibilities will be to ensure that each building within a Group runs smoothly, to both our client and Legislative standards by managing the FM activities of both our in-house team and the activities of service partners and contractors. The candidate will need to be a good communicator, be self-motivated and have a good eye for detail.

 

We see FM service delivery to be a fundamental component to managing property and it is key to both the industries future and our own development.

Key responsibilities: –

Fully embrace the use of a variety of CAFAM systems.  This is fundamental to the role and way we wish to approach Facilities Management.

To develop and maintain a positive image of the building in its location.

To monitor all activities relating to the site(s), reporting and taking action as appropriate.

Regular inspections of the building fabric

To work with key stakeholders to ensure a maintenance and repair programme is in place.

To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action, which may be required.

To liaise with tenants and deal with any operational queries they might have.

To attend tenants’ meetings with and without the surveying team.

To be responsible for Health and Safety compliance on site, and the maintenance of records.

To be responsible for environmental management on site, in compliance with policy.

To organise fire and other safety evacuations and arrange an emergency plan.

To liaise with local authorities as appropriate.

To proactively manage risk and deal with insurance issues on site.

To ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders.

To manage major work programmes on site, acting as the liaison point for all parties involved.

To produce regular reports to operational team, as required.

Ensure procurement is carried out in line with company policy.

Any other duties as directed by your Line Manager

 

Skills and Experience:-

 

A proven track record in facilities management, leading staff and ensuring business operational and financial targets are met.

Experience of offices and retail property is essential.  Experience of residential property would be helpful.

Constantly updating knowledge of legislation relating to facilities management.

Able to build and maintain client relationships.

Understand the client’s investment objectives.

Able to build and maintain tenant/customer relationships.

Able to build and maintain supplier relationships.

Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements.

A good understanding of contracts and procurement.

Be able to specify services, tender contracts and select service providers.

Understand how property is constructed and how ‘plant’ works.

Know and be able to apply legislation and policies relating to Environmental protection

Hold a full UK driving licence

Familiar with CAFM and popular accountancy/invoicing software.

Show a confident approach and strong interpersonal skills. Solid communication skills both orally and written to ensure a professional approach to all situations.

Ability to work independently and resolve issues using knowledge and experience.

Proactive in supporting junior members of staff and offering guidance to the team on best practice.

Support the Surveyors by resolving issues that may create distractions or make unnecessary calls upon their time.

Have a strong work ethic and take ‘ownership’ of the role.

Hold a NEBOSH qualification

 

Our client can offer you:-

• Competitive Salary
• Transparent bonus scheme
• Car allowance
• 25 days annual leave, plus bank holidays
• Mobile phone
• Auto enrolment Pension Scheme
• Life Insurance
• Childcare vouchers
• Flexible benefits including health cash plan and retail discounts