Operations Manager

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  • Job Reference: 985
  • Job Title: Operations Manager
  • Location: Manchester
  • Basic Salary Range: Up to £55,000 + Excellent Package
  • Job Type: Permanent
  • Posted 5 years ago
  • This position has been filled

We are working with our client, a global property management company, looking to appoint an experienced Operations Manager located in the heart of Manchester City Centre. In conjunction with the line manager, you will be responsible for managing operational activities for a shopping centre that really is the core of everything.

Primary Responsibilities:

  • Assist with developing and maintaining a positive image of the building in its location
  • To monitor all activities relating to the centre(s), reporting and taking action as appropriate
  • To address any operational queries raised by tenants
  • To attend and actively participate in meetings with service providers
  • In the absence of the Centre Director, act as point of escalation for operational issues and take appropriate steps to address such
  • To compile and maintain records relating to the centre(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required
  • To produce regular reports to Centre Director and surveying team, as required
  • To manage major work programmes on site, acting as the liaison point for all parties involved
  • Assist with the drafting, control and reporting of service charge budget and expenditure for the centre(s)
  • Assist with the management of Health and Safety compliance on site, and the maintenance of records and the Meridian system
  • To proactively manage risk in conjunction with the Centre Director
  • To ensure the centre achieves the KPIs set by the client, in conjunction with the Centre Director and surveying team

Key Skills / Experience:

  • Experience within the facilities management sector or a service driven environment
  • Experience of successfully delivering targets
  • Proven ability to understand and analyse data and create/recommend solutions to problems
  • Ability to work with a broad spectrum of internal and external contacts
  • NEBOSH